Returns
Silver Hills Trading Co. offers a 100% satisfaction
guarantee so that you can return your product for any reason within 30 days of purchase
for a full refund of the purchase price. WE CANNOT ACCEPT RETURNS AFTER THE 30 DAY
PERIOD. Shipping & Handling charges are non-refundable. Worn,
broken or damaged items cannot be returned. If your item is defective, we will
refund your return shipping charges and send you a replacement immediately if that is your
wish, or issue you a full credit.
Please contact our customer service number:
1-800-881-7854 for questions on product care or repair. 7 days a week from 9:00 a.m.
to 5:00 p.m. (MST).
PRICE/PRODUCT INFORMATION
We make every attempt to avoid errors in pricing and
product information, but we are human. If a mistake does occur, we reserve the right
to correct it and we apologize for any inconvenience it may cause.
SHIPPING POLICIES
We will ship your order within 3 to 7 working days,
with the availability of in stock merchandise, via US
Postal Service or UPS. The choice is yours, please choose when placing your order on
the shopping cart. We will back order any products that are
not in stock at the time of your order. For orders that are called in we will
choose the most economical method of shipping unless otherwise specified. For any
other service please call customer service at 1-800-881-7854 7 days a week
from 9:00 a.m. to 5:00 p.m. (MST).
PLEASE NOTE: We will ship outside
the U.S. only with certified U.S. currency sent to us first and we are not
liable for the goods after they leave the U.S.
